Reference

Terms and Conditions That Govern Your koko110 Account

These terms set out what you agree to when you open and use a koko110 account — covering deposits via DANA, OVO, or GoPay, game access, withdrawals, and account conduct.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region dependentOne account per personTerms may update with notice

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HOW WE HANDLE THIS

Account Security and Policy Handling at koko110

We treat your account data carefully and apply consistent internal standards to how terms are enforced. Security practices, data handling, and the process for requesting account changes are outlined here so you know exactly where you stand.

Data Handling Account data — including your registered wallet details for DANA, OVO, and GoPay — is stored securely and used only for transaction processing and account verification purposes.

Cookie and Session Use We use session cookies to keep your account active during a visit. These are cleared when you log out and are not used to track activity outside the koko110 platform.

Account Security Your account is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately and request a credential reset through your registered email.

Requesting Account Changes To update registered details — including your linked e-wallet or contact address — submit a request via live chat or email. Changes go through a verification step before they take effect.

What These Terms Actually Cover

koko110 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account with koko110, you confirm you have read and accepted these terms in full. They apply to every session, transaction, and interaction on the platform — including deposits made through DANA, OVO, and GoPay. Each wallet transaction is subject to our payment processing

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conditions: amounts must match your registered account wallet, and the name on your e-wallet must match your account details. Mismatched wallet names may cause a transaction to be held pending verification. You are responsible for keeping your login credentials secure; koko110 will not be liable for
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unauthorised access resulting from credentials you have shared or lost. We may suspend or close an account if we detect activity that breaches these terms, including use of multiple accounts, use from an ineligible region, or fraudulent payment behaviour. Any funds in a suspended account will
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be reviewed before release. These terms are subject to change. When we update them, we will notify you via the contact address on your account. Continued use of the platform after a notified update means you accept the revised terms. If any clause here conflicts with
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local law in your region, the locally applicable rule takes precedence. Access to certain game categories — including live casino and sports markets covering Liga 1 and European football — depends on your location and local legal eligibility.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account status, our support team handles terms-related queries through the channels below. For wallet-related disputes — such as a DANA or OVO transaction held under verification — include your transaction reference when you contact us. Players in Semarang and other Indonesia regions can reach us through the same channels.

Live Chat Reach our team directly through the live chat button on the site. Have your account ID and any transaction reference ready for faster handling.

Email Support Send terms or account queries to our support email address found in your account settings. We aim to respond to written queries within one business day.

Account Help Centre Your account dashboard includes a help section covering common terms questions, payment verification steps, and account status enquiries.

Questions About koko110 Terms and Conditions

These are the questions we hear most often about how our terms work, what they cover, and what your rights are as an account holder.

No. The name on your DANA, OVO, or GoPay wallet must match your registered account name exactly. Mismatched details will hold the transaction pending a manual verification check.

We may suspend or permanently close accounts that breach these terms. Any balance held at suspension is reviewed before a decision on release is made, subject to our internal process.

We will notify you at the email address registered to your account. Continuing to use the platform after receiving that notice means you have accepted the updated terms.

No. One account per person is a core condition. Duplicate accounts may be closed, and balances across both could be withheld while the situation is reviewed.

Where a clause here conflicts with the law that applies in your location, local law takes precedence. Access to the platform depends on eligibility under the law where you are located.

Contact support via live chat or email and submit your request with identity verification. Changes to wallet details — including switching from OVO to GoPay — require a verification step before being processed.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoKoko110 Banking Appkoko110 App AccountRegister

Terms and Conditions That Govern Your koko110 Account

Account Security and Policy Handling at koko110

How to Reach Us About These Terms

Questions About koko110 Terms and Conditions

01 Can I use a different name on my DANA or OVO wallet than my account name?

02 What happens to my account if I breach these terms?

03 How will I know if the terms have changed?

04 Am I allowed to open more than one account?

05 What if these terms conflict with a law in my region?

06 How do I request a change to my registered account details?

Terms & Conditions

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